Our commitment to excellence and customer satisfaction is the driving force at SysTech. We have received many outstanding evaluation letters from various regulatory agencies. Comments like the following reveal our commitment to customer satisfaction:
Mr. Ted Kotsakis, Manager of the State of Oregon Vehicle Inspection Program under the Department of Environmental Quality praised SysTech by stating:
“SysTech is an organization that listens first, analyzes the data, gives input, and delivers what the customer has asked for. The efforts SysTech puts in on the front end of the projects means a smooth delivery with few issues. Oregon’s experience in working with SysTech and their ability to meet our needs is extraordinary. Oregon would recommend SysTech for any project regardless of its size. SysTech has more than demonstrated their ability to step to the plate and meet the challenge.”
"... As Oregon has worked with SysTech and continues to work with SysTech we have found the experience enlightening, productive, and energizing."
"...they set high standards for the start-up, implementation, operation and partnership in the Salt Lake County I/M Program."
On Smooth Start-up of the New Salt Lake County Emissions Inspection Program Management Contract Mr. James E. Brande, Director of Air Pollution Control stated:
"Based on SysTech’s proposal and contractual agreements, they set high standards for the start-up, implementation, operation and partnership in the Salt Lake County I/M Program. SysTech agreed to maintain the original program start date despite a delay in contract signing due to no fault of theirs. SysTech met the extremely compressed startup time schedule of 90 days. The startup was a totally seamless transition from our previous contractor and went virtually unnoticed by the public and our 340 I/M program stations. We look forward to our partnership with SysTech and to being able to utilize the wealth of experience and technological know-how they bring to the I/M industry."
Mr. Andy Munson, Division Manager at the Connecticut Department of Motor Vehicles praises the State’s working relationship with SysTech by saying:
"SysTech was chosen for many reasons. Their reputation is impeccable and they come highly regarded… The EDBMS is more advanced than any other database system we have in place….After evaluating proposals to our EDBMS RFP, the bottom line was that SysTech simply offered a far better product at a lower cost than their competitors."
"The EDBMS is more advanced than any other database system we have in place…"
"…found SysTech representatives to be technically proficient and very responsive to requests".
Mr. Richard Olin, Environmental Consultant Engineer at the Department of Environmental Quality, Mobile Source Program confirms he
"…found SysTech representatives to be technically proficient and very responsive to requests". "The (OBD) Pilot has now been fully operational for one month with virtually no problems."
Mr. Donnie Mitchell, Director, City of Memphis, Division of Public Services and Neighborhoods expressed his positive experience with SysTech by stating:
"SysTech delivered quality products, services, and technical expertise that match or surpass our expectation. … I would also like to commend Mr. Pradeep Tripathi, an employee of SysTech, who has provided valuable technical expertise and guidance beyond the scope of the contract."
"SysTech delivered quality products, services, and technical expertise that match or surpass our expectation."
"...has helped us with valuable council beyond the scope of the contract."
Mr. Tom Barry, Former Principal Air Quality Engineer at the Rhode Island Department of Environmental Management expressed his appreciation for SysTech’s participation in the state's new I/M program by saying:
"SysTech International delivers products and services that match or surpass the State of Rhode Island's expectation for technical competence, product and service quality, as well as timely fulfillment of required duties.
In addition, the State enjoys an excellent working relationship with SysTech International's employees. Mr. Pradeep Tripathi has helped us with valuable council beyond the scope of this contract."
